Dear Valued Clients,
Over the past 48 hours, our team at MKWServer completed major system upgrades and security improvements across all servers and systems. We’re happy to let you know:
- All services remained online and unaffected during the maintenance.
- Our billing system is now fully restored and accessible.
- We’ve refreshed all encryption keys and added stronger password requirements.
ACTION REQUIRED: Please reset your password
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For security reasons, your current login password will no longer work. You will need to reset your password before accessing your account.
Billing Updates
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If you had any invoices due during the maintenance window:
- You may now log in and complete payment.
- No late fees will apply — we’re giving everyone a few extra days as a courtesy.
Email System Update
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Our email system was also upgraded. Over the next 1–2 days, you may receive queued emails that were delayed during maintenance. We apologize if this causes multiple emails to arrive close together — this will be temporary.
Thank You for Your Patience
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If you notice any issues or errors, please report them to our support team at support@mkwserver.com. As a thank you, we will add account credits for clients who help us identify issues.
We also introduced new features and service enhancements during this upgrade — more details will be shared soon!
Thank you for trusting MKWServer to keep your business alive.
Best regards,
Trent W.
Lead Senior Server Engineer – CEO
MKWServer – Keeping Your Business Alive!
Premium VPS Hosting, Enterprise Dedicated Servers & IaaS, Performance Optimized Web Hosting, Reseller Solutions, and more!
support@mkwserver.com
